Which of the following is a key purpose of the 5 Whys strategy?

The key purpose of the 5 Whys strategy is to establish the root cause of a problem. This technique involves asking "why" repeatedly—typically five times—until the fundamental issue is uncovered. By drilling down through successive layers of symptoms and causes, the approach helps teams avoid merely addressing surface-level symptoms and instead focus on resolving the underlying problem. This method is particularly effective in continuous improvement processes, allowing organizations to implement changes that lead to long-term solutions rather than temporary fixes.

In this context, it shines in areas such as quality control, project management, and problem-solving scenarios, making it an essential tool for identifying and rectifying core issues effectively.