What is the primary goal of Six Sigma?

Prepare for the CIPS Defining Business Need (L4M2) Test with multiple choice questions and insightful explanations. Enhance your understanding and ensure success!

The primary goal of Six Sigma is to identify and reduce variability in processes. This methodology is centered around improving the quality of an organization's outputs by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes. By achieving a level of process performance that is defined as "Six Sigma," organizations aim for fewer than 3.4 defects per million opportunities, demonstrating a commitment to quality and consistency.

This focus on variability reduction helps to streamline processes, increase efficiency, and ultimately lead to higher customer satisfaction and improved business performance. The approach combines statistical methods with quality management principles, which further reinforces its commitment to data-driven decision-making and continuous improvement.

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