In the step of defining underlying issues, what tool can be used to analyze collected data?

The use of flip charts can be particularly effective in analyzing collected data during the process of defining underlying issues. Flip charts enable teams to visually organize information, thoughts, and ideas in a collaborative setting, facilitating discussion and brainstorming. They allow participants to write down observations, categorize data points, and highlight patterns or themes that emerge from the data. This visual representation aids in clearer understanding and engagement, making it easier to identify underlying issues within a business need.

Reports typically summarize information but may not provide the interactive analysis that flip charts facilitate. Mind maps are also valuable for organizing thoughts, but they serve a slightly different purpose, focusing more on relationships between concepts rather than a structured data analysis. Expert interviews can provide insights and expert opinions but do not directly analyze the data collected. Therefore, the collaborative and visual nature of flip charts makes them a suitable tool for the analysis stage of understanding underlying issues in a structured and participative way.