How can a company remain competitive?

Prepare for the CIPS Defining Business Need (L4M2) Test with multiple choice questions and insightful explanations. Enhance your understanding and ensure success!

For a company to remain competitive in the marketplace, employing both low-cost and differentiation strategies is essential. A low-cost strategy enables a company to produce goods or services at a lower cost than its competitors, which can attract price-sensitive customers and increase market share. On the other hand, differentiation allows a company to offer unique products or services that provide added value, making them more appealing to consumers even if they are priced higher than competitors.

By combining these two strategies, a company can appeal to a broader audience. It can attract customers looking for affordability while also satisfying those who are willing to pay more for unique features or superior service. This dual approach helps a company navigate various market dynamics, respond to consumer preferences more effectively, and mitigate risks associated with relying on a single strategy.

In contrast, options that focus solely on one aspect, such as increasing prices or only enhancing brand image or quality control, do not provide a comprehensive approach to maintaining competitiveness. These strategies may fail to address the diverse needs of the market or could lead to decreased customer satisfaction and loyalty if not balanced with cost management and product differentiation.

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